I've operated a computer services firm for the last 9 1/2 years. PCW is one of my most valued partners. I have sold dozens of their custom PCs over the years and to my knowledge, not one has ever had a major failure. Two units were buzzing which I traced to a faulty fan on a graphics card. They graciously swapped out the graphics cards at no charge to my clients. PCW invested heavily in forensic-level data recovery software and hardware that would cost me thousands of dollars to buy for my practice. Instead, I bring business clients failed RAID arrays and drives to them and they help me recover the data, even on a weekend. They have not failed once to retrieve files, folders, and even entire partitions for me in their entirety. Their fees are very reasonable. My business would suffer greatly if I didn't have them to turn to as my "hidden" partner! James and Yvonne Kuo are lovely people and my good friends. Anyone who uses them is in good hands. I can attest to their technical skills and experience.
I visited PC Warehouse over 12 years ago looking into data recovery. At that time they were polite and friendly. They answer my questions about the data recovery. Now, Apr 2, 2017, I had a hard disk failure. It would not start and I did not feel any vibration on the disk. So I brought it to them and they were able to retrieve the data off the bad disk. They were polite and helpful today as they were over 12 years ago. Thank you PC Warehouse
I have purchased several computers from PC Warehouse over the past 10 years and am completely satisfied with their friendly service. If you ever need repairs, their diagnostic capabilities are the best. I highly recommend them!
My son's external hard drive was not working. It happened on Saturday night. I tried all night to fix it but not unsuccessfully. We were terrified if the data in HD was lost or not retrievable. I searched in Google to find the nearest PC store in our neighborhood in Ocean Township but no store opens on Sunday except for the Best Buy store. I read the reviews in Google. Best Buy did not get a good review. Luckily I found PC Warehouse in Freehold. They opens on Sunday and they got good reviews. We used to have a PC warehouse in Eatontown but it was not in business. I had good experiences with the store before. I took the HD to the store once they open. The store owner and her wife are extremely friendly and helpful. Because my son's school project was in the HD and he needs it for his class the next 2 days, they were very nice to promise to look at the HD to see if they retrieve the data from the HD right away. Yvonne called me a few hours later and let me know the HD is dead but they can retrieve the data for us. The price they quote me was very reasonable and they promise to give me the HD within reasonable time. To me, they are my son's life saver and mine too. They suggested that the data be put in two HD so that one dies the other one will be in tact. I think it was a good suggestion and accepted their offer. When I returned the store to get my new HDs. they were very patiently to explain what happened and advised me how to protect the HD and how to use HD properly. It is beyond the services. They really care about the customers. I am a CPA and have experiences many IT professionals. PC Warehouse at Freehold is one of the best. I strongly recommend to anyone who has the same problem like mine. They really give me a peace of mind that is priceless. Words cannot say enough how much I appreciate their helps. Many thanks cannot be enough so I write this review to recommend the store.
My hard drive had bad sectors. A friend directed me to these folks and they replaced my hard drive with a solid state hard drive and were able to recover all of my date. What a relief. Prices were extremely reasonable and the folks there were very cordial. I will never go anywhere else. I am thrilled to have found these folks.
