As a filmmaker, I had backed up all my footage to an external hard drive of 2 TB. Stupidly I had not backed up many of my most recent projects/footage. After the hard drive became unreadable to my computer, I paniced. thankfully my cousin recommended PC warehouse to me. I soon learned about James and his famed skill in data recovery. Right from when I came in to drop off my hard drive, They were very quick and accommodating. With the number I was given, I called a day later to ask how it was going and they told me that my hard drive had indeed suffered a very major mechanical failure. I also mentioned that I was leaving in a few days to China and prefered to bring the recovered information with me however I told them it wasn't absolutely necessary. The next two days was memorial day weekend and PC warehouse was to be closed however, they went in anyways to finish up on my hard drive transfer to give it to me before I left on my trip. James recovered 100% of my data from my hard drive not to mention working with my tight schedule. Can't thank them enough.
We attended James' 4-day data recovery training for Data Compass and HD Doctor Suite. Very informative and helpful! James is a wonderful instructor and he knows his stuff! Thank you to both James and Yvonne for hosting us for the week!
My 8 star review of PC Warehouse of Freehold. I have been a customer of PC Warehouse of Freehold for over 15 years. The fact that I've been using their services for that long should be enough to justify a 5 Star rating. I think of them as my PC service center; sometimes the PC hospital; other times the PC emergency room. Now I think of Yvonne, Chris and James as my Apple wizards too, since they service Apple machines like my MacBook Pro. I prefer wizards over self-proclaimed geniuses every time. In fact they installed an Oracle VM Virtual Box 6.0 machine into my Apple MacBook Pro. The virtual box, also referred to as a virtual machine, emulates a PC inside an Apple, so in effect I have two machines in a single computer frame. Since last November PC Warehouse of Freehold has provided this very small businessman with so much value in a variety of challenging situations that I have to award them some additional stars. In November I showed Chris the specifications of a brand name computer I wanted Chris to build for my son as a birthday gift. Chris approved of my specifications except he said I should invest a little more cash and get a solid state hard drive. I wasn't expecting Chris to better the Dell price; I just wanted the convenience of having him nearby should issues arise. The end of the tale is that he built a unit with a more vigorous processor, and a solid state 1 terabyte (1 tb SSD) hard drive for half what I would have paid for the conventional hard drive equipped name brand machine. The improved response time of the solid state drive is unmistakable. A side note: Yvonne used some RAM from my old laptop in the Mac Book, reducing my expected RAM investment by 50%. I didn't know that PC ram could be used in an Apple device, so she could have simply charged me for all new RAM. The point is she didn't do that when she easily could have, but that's just not the way they swing at PC Warehouse of Freehold. Keep up the outstanding work James, Yvonne and Chris. In my mind you are "Local Heroes".
I've operated a computer services firm for the last 9 1/2 years. PCW is one of my most valued partners. I have sold dozens of their custom PCs over the years and to my knowledge, not one has ever had a major failure. Two units were buzzing which I traced to a faulty fan on a graphics card. They graciously swapped out the graphics cards at no charge to my clients. PCW invested heavily in forensic-level data recovery software and hardware that would cost me thousands of dollars to buy for my practice. Instead, I bring business clients failed RAID arrays and drives to them and they help me recover the data, even on a weekend. They have not failed once to retrieve files, folders, and even entire partitions for me in their entirety. Their fees are very reasonable. My business would suffer greatly if I didn't have them to turn to as my "hidden" partner! James and Yvonne Kuo are lovely people and my good friends. Anyone who uses them is in good hands. I can attest to their technical skills and experience.
Chris was extremely knowledgeable and helpful. My computer kept on freezing. I came in here he had it fixed and under two hours. Thanks for the phenomenon service!!
