Great customer service at very reasonable prices! Lorraine listened to my needs, was completely transparent about pricing options, and adjusted the schedule to minimize the amount of time I'd be without my computer, then called me the moment it was ready. Chris did an amazing job with a tricky fix (many Macs are NOT service-friendly!). Last time I needed computer service, I had someone I trusted for years but was living in a different area. I've been nervous about choosing the right new repair people. My mind's now at ease knowing I'll always be taken care of here with PC Warehouse. Thank you!
This man is a genius! He exceeded all of my expectations. ONE: He is brilliant at data recovery. He's so good, that I now understand why he's classified as a "Forensic" restorer and why private detectives and law enforcement use him. TWO: His turn around time was so fast that I had to knock wood to be sure I wasn’t in a dream. THREE: His prices are supremely reasonable. I did comparison shopping and you won’t find better. FOUR: He is amazingly polite. Just a genuinely nice guy who seems to take real pride in his work. Lastly, I need to say that my job was vastly difficult. I had overwritten an entire novel. “Overwritten†is different than “deletion.†It’s the worst thing that can happen. I called dozens of Data Recovery Companies and they all said it was “gone forever.†One of the biggest companies in NJ told me to not even bother bringing it in for a diagnosis because "overwriting was impossible to recover." Only James of PC Warehouse gave me hope. And boy, did he deliver! In fact, if you are on this page right now, don’t bother looking any further – because you have found your guy.
I've operated a computer services firm for the last 9 1/2 years. PCW is one of my most valued partners. I have sold dozens of their custom PCs over the years and to my knowledge, not one has ever had a major failure. Two units were buzzing which I traced to a faulty fan on a graphics card. They graciously swapped out the graphics cards at no charge to my clients. PCW invested heavily in forensic-level data recovery software and hardware that would cost me thousands of dollars to buy for my practice. Instead, I bring business clients failed RAID arrays and drives to them and they help me recover the data, even on a weekend. They have not failed once to retrieve files, folders, and even entire partitions for me in their entirety. Their fees are very reasonable. My business would suffer greatly if I didn't have them to turn to as my "hidden" partner! James and Yvonne Kuo are lovely people and my good friends. Anyone who uses them is in good hands. I can attest to their technical skills and experience.
Amazing service was done within a few hours! I highly recommend them just always making my computers look awesome!
Best service ever!! Repaired both video card and iOS software only within a few days! Would most certainly recommend to anyone!
