My 8 star review of PC Warehouse of Freehold. I have been a customer of PC Warehouse of Freehold for over 15 years. The fact that I've been using their services for that long should be enough to justify a 5 Star rating. I think of them as my PC service center; sometimes the PC hospital; other times the PC emergency room. Now I think of Yvonne, Chris and James as my Apple wizards too, since they service Apple machines like my MacBook Pro. I prefer wizards over self-proclaimed geniuses every time. In fact they installed an Oracle VM Virtual Box 6.0 machine into my Apple MacBook Pro. The virtual box, also referred to as a virtual machine, emulates a PC inside an Apple, so in effect I have two machines in a single computer frame. Since last November PC Warehouse of Freehold has provided this very small businessman with so much value in a variety of challenging situations that I have to award them some additional stars. In November I showed Chris the specifications of a brand name computer I wanted Chris to build for my son as a birthday gift. Chris approved of my specifications except he said I should invest a little more cash and get a solid state hard drive. I wasn't expecting Chris to better the Dell price; I just wanted the convenience of having him nearby should issues arise. The end of the tale is that he built a unit with a more vigorous processor, and a solid state 1 terabyte (1 tb SSD) hard drive for half what I would have paid for the conventional hard drive equipped name brand machine. The improved response time of the solid state drive is unmistakable. A side note: Yvonne used some RAM from my old laptop in the Mac Book, reducing my expected RAM investment by 50%. I didn't know that PC ram could be used in an Apple device, so she could have simply charged me for all new RAM. The point is she didn't do that when she easily could have, but that's just not the way they swing at PC Warehouse of Freehold. Keep up the outstanding work James, Yvonne and Chris. In my mind you are "Local Heroes".
I sent in a drive that was told to me by Best Buy that is was unrecoverable. And they wanted $3200 to even try. I sent my drive to PC Warehouse and they did everything they could to get my data back. They found a drive to where the data could be saved to and then they pulled the platters and put them into a working drive. They saved all of my data. Most of which was pictures from my tours in Iraq. The service was top notch and the price is amazing. I highly recommend using this place for all of your computer needs. Thank you!
One word : INCREADIBLE!! Everything about what they do was top of the line. I am a graphic designer and my external hard drive had crashed. After calling over 30 places for data recovery, PC Warehouse of Freehold were the only ones that made me feel comfortable and gave me a sense of hope that my valuable work could be saved. One of the best aspects of their work ethic was having patience with me. I was overwhelmed and stressed out with the possibility of losing years of hard work. So that lead to me calling a lot and that was something that their customer service was more than capable of handling. Within less than a week they were able to recover more than 95% of my work, without having to use a clean room. In the times we live in today, many businesses would rather up sell you and charge you more. PC warehouse went the extra mile of asking me to look and see if the data recovered was sufficient. In doing i saved over hundreds of dollars. To top it all off they stayed opened an extra 30 minutes so I could have my data the same day. Beyond satisfied and pleased. I recommend PC Warehouse to anyone in need of any type of computer help!!! Thank you so much!!
My external HD with files dating back to 2005 suddenly crapped out on me. I was devastated and was referred to PC Warehouse for help. Thank goodness I went because they recovered almost all of the files and did it for a very reasonable price. They kept in touch with me every step of the way and even sat down with me to see exactly which files were most crucial so that they could do their best to recover them. I left yesterday with the recovered files on a brand new (reasonably priced) new external HD and couldn't be happier. Highly recommend PC Warehouse and applaud their service! THANK YOU!
A few days ago I left my personal gaming PC unattended for about 20 minutes, and I come back to the PC powered on, but the peripherals not. I thought that perhaps since I had accidentally spilled coffee on my computer a few months ago that the motherboard could have been damaged. I couldn't figure it out myself, so I brought it to pc warehouse. I paid $XX for the initial diagnostic (which to me is very fair) and then an additional $XX for their "express service". I didn't mind paying the additional since I use my pc a great majority of the time and wanted this solved ASAP. Dropped the PC off at 10:30am, and roughly 3 hours later I get a call from Chris explaining that the mobo wasn't installed properly, and the power supply wasn't functioning properly. An hour after, he called back saying everything was finished. He took fantastic care in replacing the power supply, re-installing the motherboard and even took the time to re-route the cabling, making the computer look a lot cleaner on the inside. Because of the great care and the speediness of service, 5 stars is deserved! Awesome work over here. Thanks so much!
