Prevent problems before they start.
Performance monitoring, proactive maintenance, and real protection managed by PC Warehouse.
PCW Guardian works quietly in the background to monitor system health, detect issues early, and automatically address many common problems reducing downtime and reducing the hassle of repeat repair visits.
How PCW Guardian Helps
Guardian is designed for people who want fewer surprises, fewer disruptions, and fewer “my computer is acting weird” moments.
Performance Monitoring
Catch small issues early.
We monitor system health signals that often lead to bigger problems like slowdowns, failing services, storage warnings, and performance degradation so issues can be addressed early.
Automated Maintenance
Less hassle, more uptime.
Operating system updates, compatible software updates, and security patching help reduce vulnerabilities and keep your computer running smoothly over time.
Priority Help When You Need It
Guardian customers come first.
If you do need in-store service, Guardian customers receive priority over non-members helping reduce turnaround time.
Security & Data Protection Options
Choose the plan that matches how you use your computer from basic monitoring to advanced security and recovery.
SentinelOne Antivirus
Included with Guardian+ and Pro.
Guardian+ and Pro include SentinelOne to help protect against viruses, ransomware, and advanced threats. It’s designed to run quietly in the background with minimal disruption.
Off-site Cloud Backup
Included with Guardian+ and Pro.
Protect important data against drive failure, accidental deletion, and system issues with off-site backup. 1TB is included with Guardian+ and Pro, with options to add more storage if needed.
Pro: Image Backups & Faster Recovery
Guardian Pro advantage.
Guardian Pro adds off-site image backups that preserve your operating system, programs, settings, and data enabling faster recovery after major failures.
Choose Your PCW Guardian Plan
All plans are per-device, so you only enroll the computers you want protected.
Great for home users who want fewer computer issues and fewer repair trips.
- System performance monitoring
- Automated maintenance & updates
- Security patch management
- Early detection of common issues
- Priority in-store service over non-members
Does not include antivirus or off-site backups.
Adds SentinelOne antivirus and off-site cloud backup for peace of mind.
- All Guardian Basic features
- SentinelOne antivirus & ransomware protection
- Off-site cloud backup (base 1TB per device)
- One optional annual dust-removal service during an in-store visit
Additional cloud storage available in 1TB increments.
Everything in Guardian+, plus off-site image backups and free in-store diagnostics.
- All Guardian+ features
- Off-site image backups (OS, programs, settings & data)
- Free in-store diagnostics for enrolled devices
- Faster recovery after major failures
Best for power users and anyone who can’t afford downtime.
| Feature | Guardian Basic | Guardian+ | Guardian Pro |
|---|---|---|---|
| System Performance Monitoring | ✅ | ✅ | ✅ |
| Automated Maintenance & Updates | ✅ | ✅ | ✅ |
| Security Patch Management | ✅ | ✅ | ✅ |
| SentinelOne Antivirus Protection | ❌ | ✅ | ✅ |
| Off-site Cloud Backup (base 1TB) | ❌ | ✅ | ✅ |
| Off-site Image Backups | ❌ | ❌ | ✅ |
| Annual Dust-Removal Service | ❌ | ✅ | ✅ |
| Free In-Store Diagnostics | ❌ | ❌ | ✅ |
| Priority In-Store Service | ✅ | ✅ | ✅ |
Pricing is not listed online. Contact PC Warehouse for a personalized quote based on your device(s) and needs.
PCW Guardian FAQ
Is PCW Guardian per person or per device?
PCW Guardian is sold per device. If you want multiple devices protected, you’ll enroll a plan for each device.
What does “performance monitoring” mean?
We monitor health and stability signals that commonly lead to bigger problems (slowdowns, failing services, storage warnings, and performance degradation) so issues can be addressed early.
Which plans include antivirus?
SentinelOne antivirus is included with PCW Guardian+ and PCW Guardian Pro.
Which plans include off-site backup?
Off-site cloud backup is included with Guardian+ and Pro (base 1TB per device, with options to add more storage). Guardian Pro also includes off-site image backups.
Do I need an appointment?
No appointment needed! PC Warehouse is walk-in. If in-store service is required, Guardian customers receive priority over non-members.
Are hardware repairs included?
No. PCW Guardian covers monitoring, maintenance, and plan-specific protection features. Hardware repairs and replacements are billed separately.
Get Started with PCW Guardian
Contact PC Warehouse for a personalized recommendation and quote.
Ask About Guardian at Your Next Visit
Already a PC Warehouse customer? Ask about PCW Guardian when you drop off or pick up your device.
- We’ll recommend the right plan for your device and usage.
- Enrollment can be completed quickly during your service visit.
- Guardian helps reduce repeat issues by catching small problems early.
Simply mention PCW Guardian at check-in we’ll walk you through the options.