Prevent problems before they start.
Your computer maintained by real technicians, not just software.
PCW Guardian works quietly in the background to monitor system health, detect issues early, and help reduce problems caused by uncontrolled Windows updates, unwanted system changes, and performance degradation.
How PCW Guardian Helps
Guardian is designed for people who want fewer surprises, fewer disruptions, and fewer “my computer is acting weird” moments.
Performance Monitoring
Catch small issues early.
We monitor system health signals that often lead to bigger problems like slowdowns, failing services, storage warnings, and performance degradation so issues can be addressed early.
Automated Maintenance
Less hassle, more uptime.
Operating system updates, compatible software updates, and security patching help reduce vulnerabilities and keep your computer running smoothly over time.
Priority Help When You Need It
Guardian customers come first.
If you do need in-store service, Guardian customers receive priority over non-members helping reduce turnaround time.
Technician Oversight
More than just software.
PCW Guardian combines proactive monitoring, maintenance, and optimization with real-world repair experience from PC Warehouse technicians.
Controlled Windows Updates
Less disruption. More stability.
Windows updates can sometimes reset settings, install unwanted changes, interrupt gaming or work, and occasionally introduce new problems. PCW Guardian helps manage updates in a more controlled way to reduce disruptions while keeping your system secured.
Built Around Real Repair Experience
PCW Guardian is not just another antivirus subscription or automated software package. It was built around the real-world repair experience of PC Warehouse technicians who work with computer problems every day.
PC Warehouse technicians regularly diagnose and repair a wide variety of issues including failed Windows updates, malware infections, overheating systems, storage failures, software conflicts, system instability, performance slowdowns, and hardware failures.
This real-world experience helps shape how PCW Guardian monitors, maintains, and protects systems over time focusing on overall system stability, performance, and reliability instead of just antivirus protection alone.
Many PCW Guardian customers have already worked directly with PC Warehouse technicians during previous repair services. Guardian extends that relationship by helping maintain your computer long after the repair is completed.
Your computer maintained by real technicians, not just software.
Managed Computer Services from PC Warehouse
PCW Guardian is PC Warehouse’s managed computer service designed for home users, gamers, professionals, and small business users who want proactive monitoring, maintenance, optimization, update management, and ongoing system care.
Unlike traditional break-fix repair services that only address problems after they occur, PCW Guardian helps proactively maintain systems to help reduce downtime, failed updates, malware problems, instability, and performance issues.
If you are searching for a managed service provider near Freehold, NJ for personal, gaming, home office, or professional computer systems, PCW Guardian provides locally managed support backed by PC Warehouse.
Security & Data Protection Options
Choose the plan that matches how you use your computer from basic monitoring to advanced security and recovery.
SentinelOne Antivirus
Included with Guardian+ and Pro.
Guardian+ and Pro include SentinelOne to help protect against viruses, ransomware, and advanced threats. It’s designed to run quietly in the background with minimal disruption.
Off-site Cloud Backup
Included with Guardian+ and Pro.
Protect important data against drive failure, accidental deletion, and system issues with off-site backup. 1TB is included with Guardian+ and Pro, with options to add more storage if needed.
Pro: Image Backups & Faster Recovery
Guardian Pro advantage.
Guardian Pro adds off-site image backups that preserve your operating system, programs, settings, and data enabling faster recovery after major failures.
All PCW Guardian Plans Include
Every PCW Guardian plan includes the same core performance monitoring, maintenance, and optimization services. This includes regular maintenance of Windows settings that may be reset by updates, such as performance enhancements, privacy settings, telemetry controls, and keeping Windows Recall disabled where applicable.
Guardian also helps manage Windows Updates in a more controlled way to help reduce disruptive or problematic automatic updates, while still keeping your system secured and updated. Compatible overlooked software, such as web browsers, can also receive monitored security updates and patches.
PCW Guardian helps maintain long-term system stability, security, and performance through proactive maintenance and monitoring.
Choose Your PCW Guardian Plan
All plans are per-device, so you only enroll the computers you want protected.
Provides the same core performance monitoring and optimization as other PCW Guardian services, without PCW-managed antivirus or off-site backups, allowing you to keep your existing antivirus and backup plan.
- System performance monitoring
- Automated maintenance & updates
- Security patch management
- Privacy and Windows telemetry controls
- Controlled Windows Updates
- Security patching for compatible software
- Early detection of common issues
- Priority in-store service over non-members
Does not include antivirus or off-site backups.
Ideal for gaming PCs where performance matters and background antivirus scans or cloud backups could interfere with gameplay.
- All Guardian Basic features
- System performance monitoring
- Gaming-focused maintenance & optimization
- Priority in-store service over non-members
Does not include antivirus or off-site backups.
Adds SentinelOne antivirus and off-site cloud backup for peace of mind.
- All Guardian Basic features
- SentinelOne antivirus & ransomware protection
- Off-site cloud backup (base 1TB per device)
- One optional annual dust-removal service during an in-store visit
Additional cloud storage available in 1TB increments.
Everything in Guardian+, plus off-site image backups and free in-store diagnostics.
- All Guardian+ features
- Off-site image backups (OS, programs, settings & data)
- Free in-store diagnostics for enrolled devices
- Faster recovery after major failures
Best for power users and anyone who can’t afford downtime.
| Feature | Guardian Basic | Guardian Gamers | Guardian+ | Guardian Pro |
|---|---|---|---|---|
| System Performance Monitoring | ✅ | ✅ | ✅ | ✅ |
| Performance Optimization & Maintenance | ✅ | ✅ | ✅ | ✅ |
| Privacy / Telemetry Controls | ✅ | ✅ | ✅ | ✅ |
| Controlled Windows Updates | ✅ | ✅ | ✅ | ✅ |
| Compatible Software Security Patching | ✅ | ✅ | ✅ | ✅ |
| SentinelOne Antivirus Protection | ❌ | ❌ | ✅ | ✅ |
| Off-site Cloud Backup (base 1TB) | ❌ | ❌ | ✅ | ✅ |
| Off-site Image Backups | ❌ | ❌ | ❌ | ✅ |
| Annual Dust-Removal Service | ❌ | ❌ | ✅ | ✅ |
| Free In-Store Diagnostics | ❌ | ❌ | ❌ | ✅ |
| Priority In-Store Service | ✅ | ✅ | ✅ | ✅ |
Pricing is not listed online. Contact PC Warehouse for a personalized quote based on your device(s) and needs.
PCW Guardian FAQ
Is PCW Guardian just software?
No. PCW Guardian uses software tools for monitoring, maintenance, updates, and plan-specific protection features, but the service is managed with oversight from real PC Warehouse technicians.
How does oversight from PC Warehouse technicians benefit my system?
Traditional antivirus and backup software can only respond to limited types of problems and generally lack the real-world experience and technical decision-making that comes from working with computers every day.
PC Warehouse technicians regularly work with a wide variety of real computer problems including performance issues, failed updates, malware infections, storage failures, overheating systems, software conflicts, hardware failures, and system instability. This real-world experience helps PCW Guardian focus on maintaining overall system health, stability, and performance not just antivirus protection alone.
Many PCW Guardian customers have already worked directly with PC Warehouse technicians during previous repair services. Guardian extends that relationship by helping maintain your computer over time with ongoing monitoring, maintenance, optimization, and technician oversight.
Is PCW Guardian per person or per device?
PCW Guardian plans are licensed per device. Each computer you want protected will require its own Guardian enrollment.
What does “performance monitoring” mean?
PCW Guardian continuously monitors important system health and stability indicators that commonly lead to larger problems, including slowdowns, failing services, storage issues, excessive startup programs, and overall performance degradation. This helps identify and address many issues before they become major disruptions.
Can I keep my own antivirus protection?
Yes. You may continue using your current antivirus software with any PCW Guardian plan. However, third-party antivirus products not provided by PCW Guardian are not actively monitored or managed by our service.
I already have antivirus protection that hasn’t expired yet. Can I still enroll in Guardian+ or Pro?
Yes. You can enroll in any PCW Guardian plan while continuing to use your current antivirus subscription. Once your existing antivirus subscription expires and the software is removed from the system, PCW Guardian can automatically deploy SentinelOne to maintain continuous protection.
Will PCW Guardian interfere with my existing cloud backup service?
No. PCW Guardian is designed to work alongside most existing backup solutions. Guardian+ primarily protects files that are not already synchronized to another cloud service, while Guardian Pro uses full system image backups of the operating system drive for broader recovery protection. PCW Guardian Basic and PCW Guardian Gamers do not include off-site backup services.
Which plans include antivirus protection?
SentinelOne next-generation antivirus protection is included with PCW Guardian+ and PCW Guardian Pro.
Are additional drives besides my OS drive backed up?
By default, Guardian+ protects important user data stored within the Windows Users profile that is not already synchronized to another cloud backup provider. Additional folders and drives may be added to the backup plan if desired.
Guardian Pro includes off-site image backup protection for the operating system drive, allowing recovery of the OS, installed applications, settings, and data. Additional drives can be added to Guardian Pro image backup protection for an additional cost. Extra storage is available in 1TB increments.
Which plans include off-site backup?
Off-site cloud backup is included with PCW Guardian+ and PCW Guardian Pro. Guardian+ includes file-level backup protection, while Guardian Pro also includes full off-site image backups of the operating system drive. Each protected device includes 1TB of cloud storage with additional storage available in 1TB increments.
Do I need an appointment?
No appointment is necessary. PC Warehouse is walk-in friendly. If in-store service is required, PCW Guardian customers receive priority over non-members.
Are hardware repairs included?
No. PCW Guardian provides monitoring, maintenance, optimization, security, and backup-related services depending on the plan selected. Hardware repairs, replacement parts, and physical component failures are billed separately.
Get Started with PCW Guardian
Contact PC Warehouse for a personalized recommendation and quote.
Ask About Guardian at Your Next Visit
Already a PC Warehouse customer? Ask about PCW Guardian when you drop off or pick up your device.
- We’ll recommend the right plan for your device and usage.
- Enrollment can be completed quickly during your service visit.
- Guardian helps reduce repeat issues by catching small problems early.
Simply mention PCW Guardian at check-in we’ll walk you through the options.