Jim and Yvonne were very helpful. I had my data back the day after I sent them my drive. Their prices were much better than many other data recovery companies and Jim gave me a reasonable explanation of what they had to do to recover the data and also counseled me on the size of external hard drives to stick with in the future.
Great job and fast, too. I thought my laptop was dead because the screen went black and it is very old. I was panicking about my files and thought I'd have to do data recovery. Nope !! Chris told me the wire by the power adapter was broken (from plugging and unplugging over time I could see this happening). He soldered the wire/pin/whatever it is and in a day I didn't have to panic any more. Thanks to the great staff over there. They are top notch. Peace of Mind !! Great price to retrieve my work/personal data off of an external hard drive. Price was fair and they even let me think about it to decide if it was fair. Then they showed me everything they retrieved. Nothing corrupted. Everything spared !! Even stuff I forgot about. Will definitely recommend.
Great service. no hassles. get the job done. Chris is a top notch technician. keep up the good work.
A few days ago I left my personal gaming PC unattended for about 20 minutes, and I come back to the PC powered on, but the peripherals not. I thought that perhaps since I had accidentally spilled coffee on my computer a few months ago that the motherboard could have been damaged. I couldn't figure it out myself, so I brought it to pc warehouse. I paid $XX for the initial diagnostic (which to me is very fair) and then an additional $XX for their "express service". I didn't mind paying the additional since I use my pc a great majority of the time and wanted this solved ASAP. Dropped the PC off at 10:30am, and roughly 3 hours later I get a call from Chris explaining that the mobo wasn't installed properly, and the power supply wasn't functioning properly. An hour after, he called back saying everything was finished. He took fantastic care in replacing the power supply, re-installing the motherboard and even took the time to re-route the cabling, making the computer look a lot cleaner on the inside. Because of the great care and the speediness of service, 5 stars is deserved! Awesome work over here. Thanks so much!
I have hard drive problem, my company computer people formatted my hard drive, but still couldnot find the data. I saw this data recovery store, just thought the last resort. This store is very professional, they used special tools to finally find my data, and charged me reasonablly. I am very satisfied with the service and the technology they used. James Gao is very professional expert, and very nice to the customers. I would recommnd my friends to go this store for any computer problems. Regards
