Chris is fantastic to work with as he is incredibly patient, attentive, and skilled in PC assembly and he is also a wizard when it comes to cable management, an area the folks at Best Buy geek squad could use some improvement in. The initial build I had them do left a lot to be desired but Chris was able to clean up their messy cabling and deftly execute my vision for an all-RGB gaming PC build with total and absolute perfection. He has become my go-to guy and his skillset is a rare and beautiful thing to see. Highly recommend!
I've operated a computer services firm for the last 9 1/2 years. PCW is one of my most valued partners. I have sold dozens of their custom PCs over the years and to my knowledge, not one has ever had a major failure. Two units were buzzing which I traced to a faulty fan on a graphics card. They graciously swapped out the graphics cards at no charge to my clients. PCW invested heavily in forensic-level data recovery software and hardware that would cost me thousands of dollars to buy for my practice. Instead, I bring business clients failed RAID arrays and drives to them and they help me recover the data, even on a weekend. They have not failed once to retrieve files, folders, and even entire partitions for me in their entirety. Their fees are very reasonable. My business would suffer greatly if I didn't have them to turn to as my "hidden" partner! James and Yvonne Kuo are lovely people and my good friends. Anyone who uses them is in good hands. I can attest to their technical skills and experience.
5 stars is definitely not enough! I drove over 85 miles to come here, via a recommendation from another business that was closer to my house, and they were able to help me repair and extract files from my damaged flash drive. I wish there was a location closer to my house - I will definitely recommend!!! Thank you!!!
it went amazingly well, they were polite, fixed my issues and for an amazing price! Also quick as well!
Five stars don't seem to be enough: great service, fair price, successful results and particularly taking the time for personal instruction. I went in w/ a problem, left w/ the lost data from a bad section in a hard drive that froze. My thanks and compliments to James, owner & head tech of the PC Warehouse.
