I've operated a computer services firm for the last 9 1/2 years. PCW is one of my most valued partners. I have sold dozens of their custom PCs over the years and to my knowledge, not one has ever had a major failure. Two units were buzzing which I traced to a faulty fan on a graphics card. They graciously swapped out the graphics cards at no charge to my clients. PCW invested heavily in forensic-level data recovery software and hardware that would cost me thousands of dollars to buy for my practice. Instead, I bring business clients failed RAID arrays and drives to them and they help me recover the data, even on a weekend. They have not failed once to retrieve files, folders, and even entire partitions for me in their entirety. Their fees are very reasonable. My business would suffer greatly if I didn't have them to turn to as my "hidden" partner! James and Yvonne Kuo are lovely people and my good friends. Anyone who uses them is in good hands. I can attest to their technical skills and experience.
Prior to my visit at PC warehouse I had visited apple to see if they can help me with my laptop. They had conducted many test and ended up telling me that theres nothing they can do and recommended that I ship my laptop out which would cost $500-$700. Immediately I had declined this recommendation and visited PC warehouse. Not even a week later my laptop was as good as new and for only $50! (not 500-700 lol) Highly recommend to anyone who is interested; this place is more than amazing! Staff is so polite and helpful and I can not express enough how helpful this place was to me. 5 stars no question about that. :))
Love their job. They’re very professional and they do a great job on your PC. I most deafly will go back to them. Thank you very much for all your help on my PC.
Outstanding knowledge and service. Recovered all of my data from a flashdrive within a few days.
Every once in a while you come across a company that really does go that extra mile to ensure your satisfaction. This company is quite possibly one of the best I have ever came across. I had a failed hard drive that I had stupidly not backed up that contained all my irreplaceable data. I sent the drive to P C Watehouse where they diagnosed it as a faulty needle. They were able to source a donar drive, switch the needle and recover my data onto a new drive in an extremely quick turn around time. I'd recommend this company to absolutely anybody who needs data recovery. Thanks Scott
