My son's external hard drive was not working. It happened on Saturday night. I tried all night to fix it but not unsuccessfully. We were terrified if the data in HD was lost or not retrievable. I searched in Google to find the nearest PC store in our neighborhood in Ocean Township but no store opens on Sunday except for the Best Buy store. I read the reviews in Google. Best Buy did not get a good review. Luckily I found PC Warehouse in Freehold. They opens on Sunday and they got good reviews. We used to have a PC warehouse in Eatontown but it was not in business. I had good experiences with the store before. I took the HD to the store once they open. The store owner and her wife are extremely friendly and helpful. Because my son's school project was in the HD and he needs it for his class the next 2 days, they were very nice to promise to look at the HD to see if they retrieve the data from the HD right away. Yvonne called me a few hours later and let me know the HD is dead but they can retrieve the data for us. The price they quote me was very reasonable and they promise to give me the HD within reasonable time. To me, they are my son's life saver and mine too. They suggested that the data be put in two HD so that one dies the other one will be in tact. I think it was a good suggestion and accepted their offer. When I returned the store to get my new HDs. they were very patiently to explain what happened and advised me how to protect the HD and how to use HD properly. It is beyond the services. They really care about the customers. I am a CPA and have experiences many IT professionals. PC Warehouse at Freehold is one of the best. I strongly recommend to anyone who has the same problem like mine. They really give me a peace of mind that is priceless. Words cannot say enough how much I appreciate their helps. Many thanks cannot be enough so I write this review to recommend the store.
I was in an emergency situation because my son severely damaged his flash drive and was not able to access schoolwork due this week. The staff at PC Warehouse was able to retrieve all the data stored on my son's damaged drive in less than 8 hours. They placed all his school work as well as school applications and photos on a new device. Without PC Warehouse, the work school work would have to be redone and all previous work and digital memories would have been lost forever.
We attended James' 4-day data recovery training for Data Compass and HD Doctor Suite. Very informative and helpful! James is a wonderful instructor and he knows his stuff! Thank you to both James and Yvonne for hosting us for the week!
I love this place. Mom and Pop type place. Great people there, friendly, and they know what they're doing. I've been going to them for years and recommend them to anyone looking for a computer place. If I could give 6 stars, I would.
I greatly appreciate their ability to retrieve data from my solid state hard drive that had crashed. The data that was retrieved was over 1000 hours of work. This team was a life saver and their friendly personality was a definite plus. Thanks again PC Warehouse for a terrific job.
