Wonderful service and team over there. Had a laptop who's hard drive died and they not only saved all the data and repaired it same day! Top notch team.
My son's external hard drive was not working. It happened on Saturday night. I tried all night to fix it but not unsuccessfully. We were terrified if the data in HD was lost or not retrievable. I searched in Google to find the nearest PC store in our neighborhood in Ocean Township but no store opens on Sunday except for the Best Buy store. I read the reviews in Google. Best Buy did not get a good review. Luckily I found PC Warehouse in Freehold. They opens on Sunday and they got good reviews. We used to have a PC warehouse in Eatontown but it was not in business. I had good experiences with the store before. I took the HD to the store once they open. The store owner and her wife are extremely friendly and helpful. Because my son's school project was in the HD and he needs it for his class the next 2 days, they were very nice to promise to look at the HD to see if they retrieve the data from the HD right away. Yvonne called me a few hours later and let me know the HD is dead but they can retrieve the data for us. The price they quote me was very reasonable and they promise to give me the HD within reasonable time. To me, they are my son's life saver and mine too. They suggested that the data be put in two HD so that one dies the other one will be in tact. I think it was a good suggestion and accepted their offer. When I returned the store to get my new HDs. they were very patiently to explain what happened and advised me how to protect the HD and how to use HD properly. It is beyond the services. They really care about the customers. I am a CPA and have experiences many IT professionals. PC Warehouse at Freehold is one of the best. I strongly recommend to anyone who has the same problem like mine. They really give me a peace of mind that is priceless. Words cannot say enough how much I appreciate their helps. Many thanks cannot be enough so I write this review to recommend the store.
This week I brought my mother's Sony PC that was hacked to the folks at PC Warehouse in Freehold. Was I impressed at the expert and friendly service we received! Not only did they fix my mother's PC that day, I decided to bring my older model all-in-one iMAC to see if they could fix it. A couple of years ago I had taken my iMAC in to the apple store to have it repaired by their tech support and they said it was unrepairable, hence it sat in my house collecting dust. Much to my amazement and delight, PC Warehouse was able to repair my iMAC (using it right now to write this review), install a new SS hard drive and install the MAC OS that is compatible with this iMAC's hardware (High Sierra). I never thought that I would be able to use this iMAC again. And can I just add that their prices are so reasonable, their service is top-notch and the turn-around time was fantastic. I highly recommend PC Warehouse for ANY and ALL of your PC or Mac repairs.
5 stars is definitely not enough! I drove over 85 miles to come here, via a recommendation from another business that was closer to my house, and they were able to help me repair and extract files from my damaged flash drive. I wish there was a location closer to my house - I will definitely recommend!!! Thank you!!!
My 8 star review of PC Warehouse of Freehold. I have been a customer of PC Warehouse of Freehold for over 15 years. The fact that I've been using their services for that long should be enough to justify a 5 Star rating. I think of them as my PC service center; sometimes the PC hospital; other times the PC emergency room. Now I think of Yvonne, Chris and James as my Apple wizards too, since they service Apple machines like my MacBook Pro. I prefer wizards over self-proclaimed geniuses every time. In fact they installed an Oracle VM Virtual Box 6.0 machine into my Apple MacBook Pro. The virtual box, also referred to as a virtual machine, emulates a PC inside an Apple, so in effect I have two machines in a single computer frame. Since last November PC Warehouse of Freehold has provided this very small businessman with so much value in a variety of challenging situations that I have to award them some additional stars. In November I showed Chris the specifications of a brand name computer I wanted Chris to build for my son as a birthday gift. Chris approved of my specifications except he said I should invest a little more cash and get a solid state hard drive. I wasn't expecting Chris to better the Dell price; I just wanted the convenience of having him nearby should issues arise. The end of the tale is that he built a unit with a more vigorous processor, and a solid state 1 terabyte (1 tb SSD) hard drive for half what I would have paid for the conventional hard drive equipped name brand machine. The improved response time of the solid state drive is unmistakable. A side note: Yvonne used some RAM from my old laptop in the Mac Book, reducing my expected RAM investment by 50%. I didn't know that PC ram could be used in an Apple device, so she could have simply charged me for all new RAM. The point is she didn't do that when she easily could have, but that's just not the way they swing at PC Warehouse of Freehold. Keep up the outstanding work James, Yvonne and Chris. In my mind you are "Local Heroes".
