I've operated a computer services firm for the last 9 1/2 years. PCW is one of my most valued partners. I have sold dozens of their custom PCs over the years and to my knowledge, not one has ever had a major failure. Two units were buzzing which I traced to a faulty fan on a graphics card. They graciously swapped out the graphics cards at no charge to my clients. PCW invested heavily in forensic-level data recovery software and hardware that would cost me thousands of dollars to buy for my practice. Instead, I bring business clients failed RAID arrays and drives to them and they help me recover the data, even on a weekend. They have not failed once to retrieve files, folders, and even entire partitions for me in their entirety. Their fees are very reasonable. My business would suffer greatly if I didn't have them to turn to as my "hidden" partner! James and Yvonne Kuo are lovely people and my good friends. Anyone who uses them is in good hands. I can attest to their technical skills and experience.
Wonderful service and team over there. Had a laptop who's hard drive died and they not only saved all the data and repaired it same day! Top notch team.
I took my old computer to their store, that of course had a lot of valuable data on it, and it had crashed on me. Not only did PC Warehouse calm me down, but they diagnosed and in one day! (one day!) they called me back to give me the best news ever! They recovered ALL my data, fixed the computer, and all done within 5 days! I will never go anywhere else for computer repairs. Fast, efficient, fair price, wonderful customer service. What more could you ask for?
My son had some minor issues with a computer he built himself. We took it to PC Warehouse to have then run a diagnostic check on the computer to see what was wrong. Not only did they fix the issues but they took the time to show my son (13yrs old) what he did to cause the glitches - he really learned a lot from the very knowledgeable staff. We will definition use them again! (Prices for diagnostic and repair were reasonable)
Rich Pezzullo from Netcentric Computer Solutions insisted I bring in my computer to have data recovered from a failed hard drive. PC Warehouse was prompt, reasonably priced and totally professional. I've been to PC Warehouse many times before to purchase computer parts, but I didn't know how skillful they were at recovering data from a crashed hard drive. Thanks to Rich Pezzullo for turning me on to data recovery services at PC Warehouse. Thanks PC Warehouse for doing a great job. It's nice to see a family owned business that prides itself on "service". Bob Drake Performance Screen Supply Manalapan, NJ
