Honest, up front as to costs and length of time to repair. No up-sale gimmicks. Upon picking up, staff walked me through exactly what was done and verified it was to my expectations. Highly recommend!
This place is exceptional. I built my first ever gaming pc before New Years as a way to really step my gaming experience up. Despite it working perfect, I knew it could have been improved by someone who knew what they were doing. I was lucky enough to get my hands on an RTX 3090 Aorus Master GPU and a 850w psu. This kind of money, I wanted to make sure that it was installed properly. After some research I found out about PC Warehouse and specifically Chris. Chris is not just an expert, he’s a legend. I dropped off the parts and let him know what needed to be done. We chatted for a bit and he said he’d call me later. I also brought him a support bracket I bought as the GPU is HUGE! Definitely needed the support. He kept calling me throughout the day asking for my permission to install the fans correctly, my water cooling was installed upside down, and the bracket needed to be bent to fit the massive gpu. I was so incredibly grateful for him taking the extra time and effort along with managing the cables in the back. This is beyond good service, this guy really cares about his job and I’m insanely impressed. Believe me, I wouldn’t write this if I don’t mean it. Go to Chris and you won’t regret it. Guy really is a legend and I’m incredibly satisfied for my service. Just take a look at these pic and tell me this isn’t a work of art. Performed perfect on day one. No issues.
One word : INCREADIBLE!! Everything about what they do was top of the line. I am a graphic designer and my external hard drive had crashed. After calling over 30 places for data recovery, PC Warehouse of Freehold were the only ones that made me feel comfortable and gave me a sense of hope that my valuable work could be saved. One of the best aspects of their work ethic was having patience with me. I was overwhelmed and stressed out with the possibility of losing years of hard work. So that lead to me calling a lot and that was something that their customer service was more than capable of handling. Within less than a week they were able to recover more than 95% of my work, without having to use a clean room. In the times we live in today, many businesses would rather up sell you and charge you more. PC warehouse went the extra mile of asking me to look and see if the data recovered was sufficient. In doing i saved over hundreds of dollars. To top it all off they stayed opened an extra 30 minutes so I could have my data the same day. Beyond satisfied and pleased. I recommend PC Warehouse to anyone in need of any type of computer help!!! Thank you so much!!
As a filmmaker, I had backed up all my footage to an external hard drive of 2 TB. Stupidly I had not backed up many of my most recent projects/footage. After the hard drive became unreadable to my computer, I paniced. thankfully my cousin recommended PC warehouse to me. I soon learned about James and his famed skill in data recovery. Right from when I came in to drop off my hard drive, They were very quick and accommodating. With the number I was given, I called a day later to ask how it was going and they told me that my hard drive had indeed suffered a very major mechanical failure. I also mentioned that I was leaving in a few days to China and prefered to bring the recovered information with me however I told them it wasn't absolutely necessary. The next two days was memorial day weekend and PC warehouse was to be closed however, they went in anyways to finish up on my hard drive transfer to give it to me before I left on my trip. James recovered 100% of my data from my hard drive not to mention working with my tight schedule. Can't thank them enough.
My son had some minor issues with a computer he built himself. We took it to PC Warehouse to have then run a diagnostic check on the computer to see what was wrong. Not only did they fix the issues but they took the time to show my son (13yrs old) what he did to cause the glitches - he really learned a lot from the very knowledgeable staff. We will definition use them again! (Prices for diagnostic and repair were reasonable)
