Notice:
We will be closed the remainder of April starting 4/22 through 4/30.
(732) 866-9799
Please see notice at top
3333 US-9, Unit 2 Freehold, NJ 07728
>
Computer Service
Computer Service
Service Request -
RED
boxes are required -
GREEN
boxes indicate requirement is met -
Blue
boxes are optional and can be left blank
PC Warehouse Account
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CA
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DE
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GA
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IL
IN
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KS
KY
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ME
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MA
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OR
PA
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SC
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TX
UT
VT
VA
WA
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WI
WY
Password:
Confirm Password:
Did a friend or another business recommend you to us? If so please enter their name here:
What is the brand of your computer? Please choose
PC Warehouse
Custom built
Acer
Alienware
AOpen
Apple
Asus
BenQ
Biostar
Compaq
CyberPowerPC
Dell
DFI
DigitalStorm
Durabook
ECS
Eluktronics
E-machines
FIC
Fujitsu
Foxconn
Gateway
Gigabyte
HP
Hitachi
HTC
Huawei
IBM
IBuyPower
Intel
Lenovo
LG
LiteOn
Microsoft
MSI
Motorola
NEC
Oracle
Origin PC
Packard Bell
Panasonic
Purism
RCA
Razer
Sager
Samsung
Shuttle
SGI
Sony
Supermicro
System76
Systemax
Toshiba
Tyan
Velocity
VIA
Vizio
XiaoMi
Zotac
[Other]
How
FAST
do you need your computer back?
Currently there are
5
online service requests submitted. (These computers are not here for service yet.)
We have
26
computers in for service
(
10 are waiting for parts.)
2
of them selected Priority Service. (FAST)
1
has selected "While I Wait" Service. (FASTER!)
I would like to be
The 2
nd
in line. - "While I Wait" (+$110/hr)
The 4
th
in line. - Priority Service. (+$70)
The 27
th
in line. - Standard Service.
PC Warehouse will not promise or make any commitment to have the computer ready by a specific day and/or time.
Priority service and "While I Wait" fees are not refundable and cannot be applied to repair cost. If a required part(s) needs to be ordered, work will be paused and will resume at the chosen priority when the part(s) arrive. "While I Wait" service has higher priority over Priority Service.
Are you bringing anything else with your computer? Did you remove anything from your computer? If yes, please list additional or missing parts here.
If no, please leave blank
:
Do you need a password/pin to Log-in: (Click here to choose)
Yes (I know the password/pin to access the desktop screen)
No (The computer boots to the desktop without a password/pin)
I don't know the password/pin but someone will call it in.
Hacker set a password and I don't know it.
Not providing the password/pin (diagnostic restricted to hardware only)
I forgot the password/pin (diagnostic restricted to hardware only)
Yes and I prefer to write it down
WARNING! Caps lock is ON.
Computer Operating System (Click here to choose)
Windows 11 Pro
Windows 11 Home
Windows 10 Pro
Windows 10 Home
Older Windows
Apple Mac
Linux
Android/ChromeOS
--No Operating System--
Other
How do I find the operating system?
(Right click "My Computer" then click "Properties". Properties will show you the Windows Version. For Apple, click the Apple logo in the top left. Then click "About This Mac". You will find the varsion of Apple Macintosh here.)
Computer Symptoms:
*
(Please choose the one that closely matches your computer symptoms)
Computer Symptom (Click here to choose)
[Laptop] Battery won't charge
[Laptop] Broken Hinge
[Laptop] Broken Keyboard
[Laptop/AIO] Broken Screen
Assemble new computer
Beeping Sound
Blinking Cursor
Blinking Screen
Broken Chassis (Physical Damage)
Broken Power Jack
Clicking Sound
Copy data to another computer or hard drive
Cryptowall/Cryptolock
Doesn't boot to Windows/Mac (Computer powers on)
External device not working (External device and cables required)
Fan Error
Files do not open
Freezes / Crashes / BSOD
Hacked
Hardware Upgrade
Internet not working on wireless connection
Internet not working
Keeps Rebooting (loop)
Liquid spilled on computer
Message computer is infected and to call phone number
Missing Drivers
Mouse not functioning
No display (Computer powers on)
No Power (Will not turn on)
Overheating
Printing problems (Printer and cables required)
Programs do not open
Re-Install Windows/Mac
Scammer got into computer
Slow performance
Smoke / Burning Smell
Software Upgrade
Sound doesn't work
Tune-Up / Performance Enhancement
Updates Failing
Upgrade to Windows 10
Upgrade to Windows 11
Video Game crashing
Virus / Malware Infection
Windows 10 Upgrade Failed
Windows 11 Upgrade Failed
[Other/Not Sure]
Are there any files on your computer that you need to save? (Click here to choose)
Yes (I need to save the data on my computer listed below.)
No (Everything I need is backed up. Erase everything if needed.)
I dont know (We will assume your data is important)
For verification, please delete one of the randomly generated words from this text box: (The box has to change to green)
Continue to Agreement
**
Please note that any information we collect, including Name, Address, Phone, E-Mail, Passwords and other information you provide us is strictly for the purpose of servicing your equipment as requested. This information will not be sold or distributed to 3rd parties. You will receive one E-Mail from us with the case number for your records.